Terms & Condition

TERMS & CONDITIONS

Welcome to NOVI FASHION, operated by SILKPETALS CLOTHING LLC. These Terms & Conditions (“Terms”) govern your access to and use of the NOVI FASHION website, including purchases made through our online store.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. ABOUT NOVI FASHION

NOVI FASHION is an online women's fashion retailer operated by:

SILKPETALS CLOTHING LLC
3852 Harbor Light Landing Drive
Port Clinton, OH 43452
United States

Email: support@novifashion.store
Phone: 330-490-9081

2. USE OF OUR WEBSITE

You agree to use the NOVI FASHION website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities

  • Attempt to gain unauthorized access to our systems

  • Interfere with website security or functionality

  • Upload malicious software or harmful code

  • Copy or reproduce website content without permission

  • Use automated systems to scrape or collect website information without authorization

  • Misrepresent your identity or payment information

  • Use the website in a way that could harm NOVI FASHION or its customers

We reserve the right to restrict or terminate access to the website when reasonably necessary to protect our business, customers, or systems.

3. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, images, prices, colors, sizes, and other information displayed on our website are accurate.

However, slight differences may occur due to:

  • Screen or device settings

  • Lighting during product photography

  • Manufacturing variations

  • Display resolution

  • Product availability

We reserve the right to correct errors, inaccuracies, or omissions and to update product information when necessary.

4. PRODUCT AVAILABILITY

Products displayed on our website are subject to availability.

We may limit quantities, discontinue products, or remove products from our website at any time.

If an item becomes unavailable after you place an order, we may contact you regarding the available options, including cancellation and refund where applicable.

5. PRICES

Unless otherwise stated, all prices are displayed in U.S. Dollars (USD).

Prices may change at any time without prior notice.

The price applicable to your order is the price displayed at checkout before you complete your purchase.

Applicable taxes and shipping charges may be added at checkout.

6. ORDERS

When you place an order, you are making an offer to purchase the selected products.

After submitting your order, you may receive an order confirmation email.

An order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including where:

  • Product availability is incorrect

  • Pricing or product information contains an obvious error

  • We suspect fraudulent or unauthorized activity

  • Payment cannot be successfully processed

  • An order appears to violate these Terms

  • A shipping or billing issue prevents fulfillment

If we cancel an order after payment has been received, we will generally issue an applicable refund to the original payment method.

7. PAYMENT

NOVI FASHION currently accepts payments through Shopify Payments and payment methods made available through our checkout.

Available payment methods may vary depending on location, device, order, and eligibility.

Payment information is processed through applicable payment providers.

For more information, please review our Payment Policy and Privacy Policy.

8. BUY NOW, PAY LATER

NOVI FASHION may introduce Buy Now, Pay Later (BNPL) payment options in the future.

If BNPL services become available, the applicable provider's terms, eligibility requirements, payment schedule, fees, interest, and other conditions will be displayed at checkout.

BNPL services are provided by third-party providers and are subject to their respective terms and approval requirements.

9. SHIPPING

We currently offer shipping within the United States.

Our standard shipping rate is:

$3.99

Orders of $100 or more qualify for FREE Standard Shipping.

Estimated delivery is generally:

5–8 business days

Some orders may arrive sooner, typically within 3–5 business days, depending on the destination and carrier.

For complete information regarding processing, delivery estimates, shipping rates, tracking, and delays, please review our Shipping Policy.

10. RETURNS AND REFUNDS

Eligible products may generally be returned within 30 days of delivery, subject to the requirements of our Return & Refund Policy.

Returned merchandise generally must be:

  • Unworn

  • Unused

  • Unwashed

  • In original condition

  • Free from stains, makeup, perfume, or other marks

  • Returned with original tags where applicable

Certain products may be designated as Final Sale or may otherwise be excluded from returns.

Please review our Return & Refund Policy before submitting a return request.

11. INTELLECTUAL PROPERTY

All content appearing on the NOVI FASHION website, including but not limited to:

  • Logos

  • Brand names

  • Product images

  • Photographs

  • Graphics

  • Text

  • Designs

  • Website layout

  • Product descriptions

  • Videos

  • Marketing materials

is owned by or licensed to SILKPETALS CLOTHING LLC and is protected by applicable intellectual-property laws.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our content without prior written permission.

NOVI FASHION and related branding may not be used in connection with another business or product without authorization.

12. USER CONTENT

If you submit reviews, comments, photographs, feedback, testimonials, or other content to NOVI FASHION, you represent that you have the right to provide that content.

By submitting content, you grant NOVI FASHION a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, modify, and distribute the content for legitimate business and marketing purposes, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, fraudulent, misleading, or otherwise inappropriate.

13. REVIEWS AND FEEDBACK

Customer reviews and feedback should be honest and based on actual experiences.

You must not submit:

  • False reviews

  • Misleading information

  • Reviews created in exchange for prohibited compensation

  • Content impersonating another person

  • Offensive or unlawful content

  • Content that infringes another person's rights

We may moderate or remove content that violates these requirements or applicable law.

14. THIRD-PARTY SERVICES

Our website may use third-party services, including payment processors, shipping carriers, analytics providers, advertising platforms, technology providers, and other service providers.

Third-party services may have their own terms and privacy policies.

NOVI FASHION is not responsible for the independent practices, content, policies, or availability of third-party services.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily represent an endorsement.

We are not responsible for the content, security, availability, or privacy practices of third-party websites.

16. ACCURACY OF INFORMATION

We make reasonable efforts to maintain accurate website information.

However, errors may occasionally occur.

We reserve the right to correct errors relating to:

  • Product descriptions

  • Product availability

  • Prices

  • Promotions

  • Shipping information

  • Other website content

If an obvious error affects an order you have placed, we may contact you before fulfilling the order.

17. PROMOTIONS AND DISCOUNTS

Promotional offers, discount codes, and special pricing may be subject to additional terms.

Unless expressly stated otherwise:

  • Only one promotional code may be used per order

  • Promotions cannot be exchanged for cash

  • Promotional offers cannot be retroactively applied to previous purchases

  • Certain products may be excluded

  • Promotions may have expiration dates

Additional terms displayed with a promotion will control where they conflict with these Terms.

18. ACCOUNT SECURITY

If you create an account with NOVI FASHION, you are responsible for maintaining the confidentiality of your login credentials.

You agree to notify us if you believe your account has been accessed without authorization.

We are not responsible for losses resulting from your failure to protect your account credentials, except where otherwise required by applicable law.

19. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, the NOVI FASHION website and its content are provided on an “as available” and “as is” basis.

We do not guarantee that:

  • The website will always be available

  • The website will be error-free

  • Website content will always be completely accurate

  • The website will be free from viruses or harmful components

  • Every product will remain continuously available

Nothing in these Terms excludes any warranty or consumer right that cannot legally be excluded under applicable law.

20. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SILKPETALS CLOTHING LLC and NOVI FASHION will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

21. INDEMNIFICATION

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless SILKPETALS CLOTHING LLC, NOVI FASHION, and their respective service providers from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

22. PRIVACY

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

Please review our Privacy Policy before using our website.

23. GOVERNING LAW

These Terms are governed by the laws applicable in the State of Ohio, without regard to conflict-of-law principles, except where applicable consumer-protection laws provide otherwise.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be waived under the laws applicable to them.

24. DISPUTE RESOLUTION

If you have a concern or dispute with NOVI FASHION, we encourage you to contact us first so that we can attempt to resolve the matter informally.

You may contact us at:

support@novifashion.store

Nothing in this section prevents a consumer from exercising rights or pursuing remedies that cannot legally be waived.

25. CHANGES TO THESE TERMS

We may update these Terms & Conditions from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

Your continued use of the website after updated Terms are posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

26. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

27. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, Payment Policy, and any other policies expressly incorporated into these Terms, constitute the agreement governing your use of the NOVI FASHION website, except where additional terms apply to a specific transaction or service.

28. CONTACT US

If you have questions regarding these Terms & Conditions, please contact us:

SILKPETALS CLOTHING LLC
Doing Business As: NOVI FASHION

Address:
3852 Harbor Light Landing Drive
Port Clinton, OH 43452
United States

Phone:
330-490-9081

Email:
support@novifashion.store

Customer Support Hours:
Monday–Friday
8:00 AM–5:00 PM

NOVI FASHION
SILKPETALS CLOTHING LLC

TRENDY STYLES. TIMELESS YOU.